I appreciate all your technical help but i've done it all. (and by the way i'm not a dude. lol) I did all the troubleshooting, contacted Real and wrote to CBS. Don't use a popup blocker and have provided very specific guidelines for my firewall. Even reinstalled and upgraded Realplayer. The only place it won't work is CBS. Says it can't connect to the server. So i have resigned myself to it being unfixable and since its only one website i'm not heartbroken. Just was wondering if there was some other link to the videos. thanks