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Is the feed/chat offline? (FIX FOUND)
Cyn replied to Cyn's topic in Big Brother 19 General Discussion
I've been doing a lot of poking around on twitter and other forums and found a lot of people are also having this problem. I submitted a ticket to CBS and got a fix! I went through these steps and this worked for me, so if anyone runs into this problem, here is the fix: Thank you for contacting CBS All Access. We do apologize for the inconvenience, but do not worry, it is my pleasure to assist you .There are five easy steps to resolve this issue : 1. Sign out of your account.2. Clear browser cache. (Instructions on how to do this are included below.)3. Close browser.4. Re-open browser.5. Sign back into your CBS account.The following shortcut to clear your cache data and cookies should work for all major browsers installed on Windows or Mac-based machines (i.e. Internet Explorer, Firefox, and Chrome):Windows users:In any of the three main browsers simultaneously hold down the "Ctrl" (control) key, the "Shift" key and the "Delete" key, then release.A new pop-up window will appear if done correctly.Next, depending on which browser you are using, follow these once your pop-up box displays:*In Internet Explorer, check only the "Temporary Internet files and website files" and "Cookies and website data" boxes, then click "Delete". Next, close and restart the browser.*In Firefox, click "Time range to clear:" and from the drop-down menu, choose "Everything". Ensure that only the "Cookies and Cache" boxes are checked, then click the "ClearNow" button. Next, close and restart the browser.*In Google Chrome, have the "Obliterate the following items from:" drop-down selected to "the beginning of time", and have only the "Empty the cache" and "Delete cookies andother site plug-in data" boxes checked and click "Clear browser data" button. Then close and restart the browser.Mac users:*In Safari:With Safari open, click "Safari" from the top menu and then click "Reset Safari". From the following menu have the user check only the "Empty the cache" and "Removeall cookies" boxes and click the "Reset" button. Then close and restart the browser.*In Google Chrome:In the top right, click the Chrome Menu. Click "More tools" > "Clear browsing data". In the dialog that appears, select the checkboxes for the types of information that you want toremove. Use the menu at the top to select the amount of data you want to delete. Select beginning of time to delete everything. Click "Clear browsing data."Thanks so much, and I look forward to helping you further!Regards, CBS All Access Support Team Regards,CBS All Access Support Team -
I know the live feed hasn't started yet, but up until today when I went there, I could at least see a placeholder screen saying when the show starts, and access the chat room on the right hand side. Earlier today on twitter I saw some people post screenshots of what looked to be this years 'fish' screen, and a count down timer in red. But when I try to go to the page, this is all I see. This is on two different computers and both Chrome and Firefox. Can anyone else confirm they are seeing the same, or do I have a major issue?
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Welcome aboard!
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OH MY GOD I AM SO EXCITED ABOUT THIS. I sure hope they have the live feeds as usual- I can't imagine BB without the feeds. This is fantastic news!
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Thanks, Echo! I'll look into it.
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Could someone tell me what free software is good to record clips from the feeds for upload to Youtube? I'm watching a pillow fight happening from last night and I'd love to start recording some of this stuff!
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Luckily, there's still enough people in the house right now that it's easy to avoid her on the feeds. I haven't watched her yet!
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I laughed when she started crying on the show.
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James Huling (14th evicted - Day 99 - 9th Jury member)
Cyn replied to JEDI's topic in Big Brother 18 Archives
I'm thrilled that he's back, I think he might be my favorite HG from all 18 seasons. -
Why is he even here?
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Paul Abrahamian - BB18 Runner-Up!!! (& Final HoH)
Cyn replied to morty's topic in Big Brother 18 Archives
This is our villain this year, so he needs to stay! Hate him if you want- but he's going to spice up the feeds. I think I'm going to love hating him. IF he lasts. He's doing the exact opposite of what he said in his pre-season interviews. He's come out of the gate swinging, and he needs to slow his roll. Look where it got him. -
She's ok.
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Da'Vonne Rogers - (6th Evicted - Day 51 - 1st Jury member)
Cyn replied to JEDI's topic in Big Brother 18 Archives
I'm looking forward to watching her on the feeds for the drama. -
I don't understand why they do this. Why waste everyone's time by kicking someone off during the premiere before we even get a chance to know them? Would it REALLY hurt to have the 1st eviction after a week of the feeds being on? So dumb.
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